Terms of Service
The contract between Autometric, Inc. and the organisation using the platform. Written to be read — if a clause here is unclear, ask us before you sign the order form.
The agreement
These terms govern your use of the Autometric platform, the console, our APIs and integrations, and any evaluation or trial access we grant. By connecting a repository or creating an account you accept them on behalf of the organisation you represent.
If your organisation has signed an order form or master services agreement with us, that document controls wherever it conflicts with this page. Everything not addressed there is still governed here.
What the service does
Autometric reads the source code and pull requests you connect to it, runs automated review against the rules you enable, and records gate decisions in an append-only ledger.
Automated review is an aid to your engineering judgement, not a substitute for it. We do not warrant that Autometric will detect every defect, vulnerability, or licence issue in your code, and a passing gate is not a certification that your code is secure or compliant.
Accounts, members and access
Autometric is licensed by credit consumption alone — no seats, no tiers, no packaged bundles. You may invite as many members of your organisation as you like. You are responsible for what they do with the access you grant them, for keeping credentials secure, and for removing members who leave.
Roles carry scoped permissions. Assigning an owner or admin role gives that person the ability to change gate policy, override rules, and export findings; treat those grants accordingly.
Credits, billing and renewal
A credit is a unit of model work. How much work a credit buys depends on the model profile in force for the repository being reviewed. Rates for each profile are published in the console and may change on 30 days notice; changes never apply retroactively to credits already purchased.
- › There is no seat licence and no platform fee. You choose a monthly credit commitment and we invoice it at the start of each month, at the discounted rate that commitment earns.
- › Committed credits are drawn down before anything is metered. Unused credits roll over to the following month and continue to roll while the account is active; they do not expire.
- › You may raise or lower your commitment for the next billing month at any time. A lower commitment does not forfeit the balance you have already accrued.
- › Consumption beyond your committed balance is billed in arrears at the list rate, without penalty or uplift, and never interrupts review.
- › Invoices are due 30 days from issue. Unpaid balances past 45 days may result in review being suspended; your ledger and evidence remain readable.
Acceptable use
You may not use Autometric to review code you have no right to access, to attempt to extract our models or rule implementations, to resell review capacity to third parties, or to circumvent credit metering. You also may not use the platform to build a competing code-review product.
We may suspend an account or a specific integration without notice where we believe continued operation presents a security risk to you, to us, or to other customers. We will tell you why as soon as we reasonably can.
Your code stays yours
You retain all rights in your source code, your pull requests, your rule definitions, and the review records generated about them. We claim no licence to your code beyond what is necessary to operate the service for you: to read it, analyse it, produce findings, and store the resulting records.
We retain all rights in the platform, the detection classes, the rule catalogue, the console, and any improvements to them. Feedback you send us is something we may use freely and without obligation.
Availability and support
We target 99.9% monthly availability on paid plans, and 99.95% under an enterprise agreement with an SLA schedule. Planned maintenance is announced at least 48 hours in advance and does not count against availability.
Service credits for missed availability targets are the sole remedy for downtime, are requested within 30 days of the incident, and are applied to the next invoice.
Warranties and liability
Except as expressly stated here, the service is provided as is. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent the law allows.
Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, even if advised of the possibility. Our aggregate liability under these terms is capped at the fees you paid us in the twelve months preceding the claim.
Nothing here limits liability that cannot be limited by law, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence.
Termination and what happens to your data
Either party may terminate for material breach that stays uncured for 30 days after written notice. You may terminate for convenience at the end of a billing period; fees already paid are not refundable except where we terminated without cause.
On termination we disconnect integrations immediately and keep your records readable in export-only mode for 30 days so you can export findings and review history. After 90 days we delete your tenant data, subject to the retention obligations described in the privacy policy.
Changes to these terms
We may update these terms. Material changes are announced in the console and by email to account owners at least 30 days before they take effect, and the version number at the top of this page increments. Continuing to use the service after that date is acceptance; if you object, you may terminate and receive a pro-rated refund of prepaid fees.
General
These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, and the parties submit to the exclusive jurisdiction of the state and federal courts in Delaware. Neither party may assign the agreement without the other’s consent, except in connection with a merger or sale of substantially all assets. If any provision is unenforceable, the rest stands.